04/07/19 - HMP Birmingham will officially become a Government run establishment from 27th June. Unfortunately, we will no longer be making Secure Payments to HMP Birmingham from this date, as we only operate this service in privately run establishments. You can continue to make payments through our service up until 12.30pm on the 27th June, but this option will be removed after this time. You will need to visit www.gov.uk and search ‘Pay a prisoner’ in order to make further payments to your recipient. Alternately, you can contact HMP Birmingham directly for further advice. Thank you for your support.
24/06/19 - TSB Bank Cards We do apologise, but we are experiencing issues with TSB bank cards, as the bank are failing address checks and so we are unable to take the payments. If this happens, we have to void the payment and it will remain in a pending account at the bank, until placed back into your account. this can take up to 7 working days. We would advise that you use a different bank card if possible, until TSB resolve the issue. We apologise for any inconvenience caused.
16/09/14 - Please ensure you have quoted the correct NOMS number when sending in deposits to your recipient. If the payment is allocated to another person’s account in error, the prison may not be able to transfer to the correct account at a later date due to the funds being spent.
30/06/14 - Please be aware that some establishment do not allow you to send funds to unauthorised recipients. If you are unsure please check with the prison concerned, they will be able to confirm who your authorised recipient is. Not doing so could result in suspended payments. Thank you.
Welcome to Secure Payment Services
This service enables you to send money to prisoners in the UK that operate our service from any computer.
Secure Payment Services is a safer, faster, more secure way to pay online with, your payments sent directly to the prison.
Should you have any problems at all then please contact our support team.... Email: firstname.lastname@example.org
Full contact details can be found on the contact us page.
Thank you for using Secure Payment Services. We appreciate all feedback to ensure we continue to offer the best service possible.