19/09/19 - Customer Notice: Due to Staff Training, our offices will be closed on Friday 20th September and you will be unable to contact us by telephone. Please contact us via email firstname.lastname@example.org and we will respond as soon as possible. We apologise for any inconvenience caused and thank you for your patience. The Support Team
24/06/19 - TSB Bank Cards We do apologise, but we are experiencing issues with TSB bank cards, as the bank are failing address checks and so we are unable to take the payments. If this happens, we have to void the payment and it will remain in a pending account at the bank, until placed back into your account. this can take up to 7 working days. We would advise that you use a different bank card if possible, until TSB resolve the issue. We apologise for any inconvenience caused.
16/09/14 - Please ensure you have quoted the correct NOMS number when sending in deposits to your recipient. If the payment is allocated to another person’s account in error, the prison may not be able to transfer to the correct account at a later date due to the funds being spent.
30/06/14 - Please be aware that some establishment do not allow you to send funds to unauthorised recipients. If you are unsure please check with the prison concerned, they will be able to confirm who your authorised recipient is. Not doing so could result in suspended payments. Thank you.
Welcome to Secure Payment Services
This service enables you to send money to prisoners in the UK that operate our service from any computer.
Secure Payment Services is a safer, faster, more secure way to pay online with, your payments sent directly to the prison.
Should you have any problems at all then please contact our support team.... Email: email@example.com
Full contact details can be found on the contact us page.
Thank you for using Secure Payment Services. We appreciate all feedback to ensure we continue to offer the best service possible.